The future of staffing our cafes depends on how effectively we hire and set up our teams for success. Rather than having an unsustainably low or high number of staff working, we need to create lean and effective teams of thoroughly trained, resourced, and well paid professionals.
Today on Shift Break we will be talking about investing into and professionalizing the barista role and how we can challenge ourselves and our baristas to do more and better with less and actually thrive in the process.
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