After a rush, an event, or any situation where there is tension and the need to perform well as a team (pretty much any time) there are always a lot of thoughts and emotions that people have. Unfortunately we tend to simply carry on as though it never happened and thus lose out on a lot of positive growth and development that can result from debriefing.
On today's Shift Break we will be talking about the importance of debriefing as a team and how it creates better performance, communication, culture, and consistency in the coffee shop.
Related episodes:
The One-on-One : How one meeting can dramatically impact your coffee shop’s culture and morale.
028 : Why it’s Ok to be the Boss w/ Bruce Tulgan
Tips for Conducting Great Staff Meetings
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