I want to talk about three elements of change which are processes, technology, and people. This is an important topic to me, because after spending almost 27 years in the home service industry, I realize that processes, technology, and people have always been the three elements of change. But the fascinating thing that's happening now in today's world, is that there's a lot more of all of these.
Let's dive in and start breaking down these elements.
[00:01 - 0:47] Opening Segment
[0:48 - 12:52] The 3 Elements of Change
[12:53 - 16:27] Closing Segment
Tweetable Quotes:
"At the end of the day, the process is the how and then the technology supports the process, and people support both." - Kenny Chapman
"Make sure you double down on your people because they make or break everything that you want to do." - Kenny Chapman
You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at kenny@kennychapman.com. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. First month of training FREE!!
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