Susi Miller is Founder and Director of eLaHub Ltd, the only provider of eLearning accessibility specialised services in the L&D industry. The company provides training, auditing services and consultancy on every aspect of eLearning accessibility for clients including Amazon, Thomson Reuters, London Stock Exchange Group, and Govt of Canada. In this episode, John talks to Susi about the prevalence of disabilities in working populations, and how to meet all access requirements in production of learning content. And will the metaverse be more or less accessible than what went before? Recent developments in online gaming may hold the answer.