In a world where content about almost anything you may need to learn is readily available online, what should be the role of organisational L&D? Probably not its present one, which is all too often almost exclusively concerned with the centralized provision and curation of content for the organisation's learners – says Serena Gonsalves Fersch FLPI.
Serena is Head of Talent for the SoftwareONE Academy, but also a doctoral candidate, researching the future of learning and the L&D function in technology accelerating organisations. In this final episode of the current season, she talks to John about some compelling insights her research is turning up about the future of the L&D function.
