You’re working with a client who seems happy with your services until one day, out of the blue, they issue a chargeback. A chargeback occurs when a client decides they want to stop working together and they contact their credit card company or Paypal and tell them to reverse the charges on their credit card and refund the amount of money they paid to you. Not only that, but you have no advance notice and now you have no payment for your services.
It is stressful and disconcerting when a chargeback happens, especially if you’ve already spent that money. So what should you do? How do chargebacks work? Is there anything you can do to stop them from happening? This episode explains the chargeback process and how you can take charge of chargebacks with 3 simple steps.
In this episode Lisa shares:
Freebie:
Download Episode 50 Tip Sheet
Resources:
Easy Legal Steps - download the first book chapter free!
Mentions:
Episode 49 — What to Do When a Client ‘Ghosts’ You and Doesn’t Pay
Episode 10 – Do You Have to Print & Sign a Contract?
Still have questions about clients making chargebacks? Feel free to reach out to me at clientlove@lisafraley.com. I’m always happy to help you however I can or refer you to another attorney who can assist you.
