Episode 23 – The Local Small Business Coach Podcast
Today’s Topic: You Have to Do the Work!
In today’s episode: We discuss a great conversation I had with a local small business owner and a frustration I have with folks who just will not do the work!.
Shownotes:
I’m excited for today’s episode. I had the best conversation today with a woman who is killing it in her cleaning business!
During our conversation, I was reminded of a topic that I’ve been meaning to do an episode on. And after our talk, I knew today was the day.
Her and her team showed up to clean our office and another agent and I told her how much we appreciated the job she was doing. We then asked if she was taking on any new clients since we are always looking for folks to recommend to our clients. She started to tell us about how busy she was and then she made the most profound statement that hit my topic today dead on.
She said... “Anyone who says there are no jobs in this town doesn’t know how to work for it. I built this from nothing and if I can do it, they can too.”
Wow, how great was that? Without any prompting, she told all of us that we were the secret weapon to our own success.
When I started quizzing her on how she built her business, I was amazed. Other than some business cards, she has spent zero dollars on advertising. It has all been through word of mouth. She started with one client, then they recommended her to another and it snowballed. Now she has 17 monthly recurring customers, 4 commercial properties and many other winter visitors she watches their homes. She has 5 folks on her team and she works constantly.
When she gets a new client, she clearly lays out what they can expect and she prides herself on how thorough she is. Then she works hard to deliver everything she promises.
She now has a waiting list of folks that would love to use her services.
She is always hustling and building her reputation. She isn’t afraid to tell a client that maybe they aren’t a right fit. If they feel she is too intense for them, she let’s them know this is who she is and maybe she isn’t the right person for their home or office.
You might be wondering why she even started this cleaning businesses in the first place. She was at a crossroads and needed to either go back to work or find something else to do. The thought of earning $10 an hour and having a long drive didn’t interest her, so she looked at what she loved to do and this business was born. She knew there was a lot more money to be made. She just needed to hustle and build it.
She told us that she only knows how to work hard. That her reputation was everything to her. She wanted folks to think of two words when they thought of her: Service and Pride. She wanted to make sure that she was known by the level of service she gave and the pride she took in her work. Let me tell you, I think that is exactly what her clients are getting.
** For the full show notes click the link below!
HELPFUL LINKS
Podcast Website: LocalSmallBusinessCoach.com
Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com
Episode Show Notes: Episode 23 - Local Small Business Coach Podcast
Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com
Starting a Local Small Business Website: StartALocalSmallBusiness.com
