Description

EPISODE 215 of The Local Small Business Coach Podcast

Increase Your Sales by Increasing Your Customer Frequency

In today’s episode: It is typically easier to get customers to be repeat customers vs trying to create new customers out of thin air. In part 2 or our 3 part series, we will dive in and take a closer look at the various ways you can improve your customer frequency.

Businesses that have good growth and constant income have a great customer frequency. Even businesses that have a "once and done" can do this! We will discuss how.

Here are a few of the areas we will take a deeper dive into:

• Creating Customer Frequency via Other Business Owners
• Networking
• The Role Customer Service & Quality Play in How Often Folks Come Back
• Making Your Customers Feel Special
• Creating a Need for them to Come Return
• Creating an “Experience”
• Bounce Back Coupons
• Frequency / Loyalty Cards
• Staying in Contact with Past Clients Via Emails/Newsletter
• Referral Programs
• Using Family Nights
• Identifying Poor Service, Communication or other Processes that Are Causing a Lack of Repeat Business

So, if you are looking to increase your sales let's hop in and use your existing customers/clients to grow your business!

QUOTE OF THE WEEK: “It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you” – Patricia Fripp

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The Local Small Business Coach Podcast is for Local Small Business Owners who are tired of living job to job and want to get to $100,000 in personal income. Each episode we discuss how to increase your profits, boost your sales, improve your processes and develop stronger teams.

HELPFUL LINKS

• Course: Create over 30 Different Sales Ideas to Grow Your Local Business
• Thinking of Getting a Coach? Check out my work with me page
• Join the Badass Local Small Business Owners Facebook Group!
• Leave a Question for the Show: Ask a Question
• Website/Training Materials
• Become a Founding Member of Our Upcoming Membership Site – Click for More Info
• Get Your FREE eBook -8 Steps to Increasing Your Profits in Your Local Small Business
• Get your free Business Health Check PDF

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams