In this episode, I sit down with Tobias Reiter to explore how our CPMS software is evolving alongside our customers' needs. We unpack the annual Statement of Direction, revealing how feedback from our user community directly shapes our roadmap. From building a collaborative forum where even competitors share insights, to integrating AI-driven solutions like chatbots and intelligent agents, we’re committed to keeping CPMS at the forefront of the corrugated packaging industry. We also discuss our major technology upgrade journey and the real impact of AI on both white-collar and shop floor environments. Join us as we share candid stories, challenges, and the vision driving the next generation of packaging management.