Join Justin Ergler and Keith Maziarek as they sit down with Jae Um, Chief Growth Officer and Head of Knowledge at Lumio, for a wide-ranging conversation about the seismic shifts reshaping the legal industry. From law firm mergers to AI adoption, this episode cuts through the noise to explore what really matters: people, strategy, and the courage to change.
Key Topics:
The Great Consolidation: Why there aren't 300 management teams ready to navigate what's coming, and what the wave of law firm mergers really tells us about strategic maturity in the legal market
Beyond the AI Hype: Why buying technology is just the beginning—the most important investment firms can make is in their people, not their platforms (hint: it's about value capture, not just efficiency)
Rethinking Client Service: How sector-focused strategies, honest conversations about value, and adaptability matter more than rigid processes or one-size-fits-all approaches
Ready to challenge your thinking about the future of legal services? Listen now wherever you get your podcasts, and join the conversation about what it really takes to innovate in law. Don't forget to subscribe and leave a review!
