With the integration of technology, access to mental health care becomes easier, affordable, more effective and provides more solutions, but some believe that social media and increased use of technology is to blamed for the increase in mental health issues. Inas Shashieh of Takalam, Ivan Palomino of Bessern and Daniela Rossi of Unlimited share their opinions and the challenges in onboarding consumers to trust such solutions.
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HIGHLIGHTS
5:20 - Technology - positive or negative?
9:52 - Technology's role in mental health stigmatization
14:40 - Gaining customer trust
18:17 - Customization in AI therapy
21:35 - Cost efficiency
25:30 - Common challenges
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QUOTES
"More than a third of our life involves internet."
"The stigma is not reduced because of technology, the stigma is reduced because of awareness."
"More than trusting the technology, we relied in the methodology."
"Technology can enhance and visualize the progress."
"Employees need to have the possibility to self manage themselves better."
"What we need is creating much more channels of awareness around the subject."
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