In this episode of Burning the Ships, we sit down with Q Moldrik to explore the power of reputation management, scaling a business with strategic automation, and the importance of celebrating wins along the journey. Q shares valuable insights on how businesses can control their online reviews, the impact of perception on customer trust, and why timing matters when asking for testimonials. We also talk about the challenges of entrepreneurship, the chaos of rapid growth, and the necessity of setting clear goals for sustained success.
Whether you’re an entrepreneur, investor, or business leader, this episode is packed with actionable takeaways on leveraging systems, maintaining company culture, and ensuring your business reputation works in your favor.
Key Talking Points of the Episode
00:00 Introduction
01:38 JJ’s Joke of the Week
04:06 Who is Q Moldrik?
10:53 The growth of Legacy Digital
17:26 Best practices to overcome stress in different situations
21:24 The mindset you need to develop to be resilient
24:23 What Legacy Digital is focused on for 2025
27:19 What is Reputation Management?
32:12 Why customer reviews are important in business
36:17 One-off campaigns
37:20 The impact of UGC campaigns in marketing
41:00 The real value of digital marketing
44:51 How to get the best returns from digital marketing
49:18 How Legacy Digital helps businesses understand digital marketing
50:41 The impact of team culture to your success
52:53 How celebrating wins can nurture your team’s culture
54:59 What would Q’s grandfather be proud of the most about her?
01:02:58 What it takes to achieve success in life
Quotables
“People, without looking at the name of the business, without clicking on the website, they look at those 5-star reviews and how many reviews they have.”
“Social media in the personal brand world is a partnership. We will take over, like you said – all the BS stuff – the editing, the posting, the engagements, the data, the day-to-day daily nuances to save you time, but we need you guys on the ground pushing it.”
“If you’re not changing it, you’re choosing it.”
Links
Connect with Q!
https://www.facebook.com/qmoldrik
https://www.instagram.com/qmoldrik/
https://www.legacydigital.com/
608B Capital
Legacy Digital Marketing
