In this episode of Accelerated HVAC Success, host Ben Middleton sits down with Jillian Gaskins, National Sales Training Director for Dealer Development at Daikin Comfort Technology, to explore the transformative role of training in the HVAC industry. Jillian shares insights into the Daikin Learning Campus, a robust platform designed to equip contractors with the skills they need to stay ahead of the curve. They discuss the growing demand for high-quality training as contractors seek to close skill gaps, adapt to industry changes, and leverage emerging technologies. Jillian also explains how her background in economic development shapes her approach to training and business growth, and why investing in professional development is key to attracting new talent, increasing job satisfaction, and staying competitive.
The conversation delves into the future of HVAC training, from the innovations at Daikin to the broader industry trends. Jillian stresses Daikin’s commitment to accessibility, with a variety of marketing, sales, and technical courses, including an upcoming certification program in partnership with the Department of Energy. This certification is set to elevate contractor credibility and open doors to new business opportunities. She also offers details on Daikin’s virtual training world, which offers a unique, immersive learning experience, and shares tips on how contractors can stay ahead of competitors by continuously enhancing their skills.
