A lot of businesses focus on lead generation and sales, but what happens after the deal closes?
Poor customer onboarding is a silent revenue killer - causing higher churn, lower lifetime value, and missed growth opportunities.
In this episode, we unpack why onboarding matters so much, common mistakes companies make, and how to design a customer onboarding process that sets your clients up for success.
If you want to reduce churn, increase upsells, and build lasting relationships, this episode is a must-listen.
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