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Welcome to "Small Business, Big Leadership," a podcast hosted by Odette de Beer, a customer experience professional and global business growth strategist. Join us as we explore key leadership principles for small businesses with expert guests. Each episode offers actionable strategies and real-world examples to enhance your leadership skills and drive business growth. Whether you're an entrepreneur, business owner, or aspiring leader, this podcast is a must-listen. In this episode, Christo discusses consistency in life and its impact on business, while Odette focuses on a key leadership principle for engaging in different situations. We also delve into leading with courage, including learning new technology, managing risk, and fostering innovation. Share your thoughts and questions, and if you'd like to be a guest, email info@amplifycoach.biz with the subject line "Podcast guest." Connect with Odette: Website: https://amplifycoach.biz Facebook: https://www.facebook.com/amplifybusinesscoach/ YouTube: https://www.youtube.com/@amplifyyourbussiness LinkedIn: https://www.linkedin.com/in/odettedebeer Instagram: https://www.instagram.com/amplify_business_coaching/ Substack: https://substack.com/profile/68292795-business-with-altitude Discord: https://discord.gg/rRvk8pmT Telegram: https://t.me/+w20N6XZZBSI4NDVk About Odette: Odette de Beer is the Managing Director and co-founder of Amplify Business Coaching and Consulting. With over a decade's experience in business growth and customer experience design, Odette is a go-to voice for growing businesses. She started her career at Standard Bank, specializing in business growth and optimization, and later collaborated with financial regulators, designing customer-centric experiences that drove revenue growth. Odette co-founded Amplify Business Coaching and Consulting to disrupt the business coaching industry, empowering churches and service-based businesses to communicate value and achieve recurring revenue. Her expertise lies in customer experience, helping clients prioritize exceptional experiences and customer-driven products. By converting unpredictable revenue into recurring models, she enables stability, predictability, and scalability for her clients. Tune in to "Small Business, Big Leadership" and take your leadership skills to the next level.