We dive into a recent article about an esthetician who refused service to a transgender client, sparking a discussion on how beauty professionals can better handle sensitive situations. We explore the importance of clear communication, from your service menu to in-person interactions with clients to avoid misunderstandings and provide excellent customer service to all.
Here's the article we are talking about: Trans Woman Upset Esthetician Who Only Waxes Female Clients Refused To Give Her The Service
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