Empathy is the action of understanding, being aware of, being sensitive to, and vicariously experiencing another person's feelings, thoughts, and experiences. This unheralded trait or characteristic is probably the missing link to solving the majority of problems we face in the world today. That is not a small statement. The ability to implement a more empathetic form of listening and empathetic leadership techniques will do more to move you closer to your dreams and goals than any other thing you can do. Listen to this podcast many times and take good notes. Good luck.
