During the lockdown there was a dramatic acceleration in the use of technology to enable people to continue to do their jobs and for businesses to function. Whilst the most common was the use of video technology for meetings, for example, Teams and Zoom, there was a wide range of digital tools whose use exploded during the lockdown. Melissa Crawford has carved a career at the intersection of progressive people practices and digital tools. She is a certified metaverse expert and has a Master of Technology Futures. In the podcast, Melissa shares her work with businesses to make the most of innovative technologies.