This is an episode about keeping people at the centre of tech, and building an industry whose success is measured by the opportunities it creates for everyone, not by how much it can automate or replace.
Jen and Producer Nico sit down with Steven Miller, VP of Microsoft Australia and New Zealand*, to talk about what happens when one of the world's biggest tech companies decides its real job is to help humans thrive.
Steven talks about the realities of bias in AI, the productivity crisis, and why companies must be honest about the messy journey to progress rather than only the perfect end point. He hopes the industry gets serious about building for the people it serves.
You'll hear Steven talk about the gender funding gap in tech, why diverse interview panels matter, the communities and mentors that shaped his thinking, and why inclusion is not just common sense but a structural requirement. He also shares how tech succeeds only when the people closest to the problem help shape the solution.
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* Steven is now the Vice President, Public Sector - Asia.