Listen our eye-opening research paper, “The role of audio in an increasingly digital world”, as read by Diana Geman-Wollach with an intro by our COO, Tom Darnell.
In it, we investigate the state of multiple industries including call centres, enterprises, telehealth, and education. Our report compiles insights from a survey we conducted of 500 customer service agents in the UK and US, our own discussions with market leaders in each sector, and sources such as Gartner, ContactBabel, and McKinsey.
Download the print copy for free now at the link below: iris.audio/whitepaper.
