In this chapter, I cover..
Why I think customer service is the most important aspect of your business
Who the most important customers are
Why you should value your current clients a little bit more than potential clients
The 2 customers I've had that weren't entirely happy with me
Practices you should do in your business to ensure you have the happiest clients
ASK ME A QUESTION- all questions will be answered during our Unit Review at the end of each unit :)
