Deputy Chief Chris Stewart formally of the City of Phoenix Fire Department talks "No more good dudes" leadership in the fire service. It takes so much more than being just a good dude or good gal to be a strong leader. You must be highly credible and highly competent to be effective. Chris says, "Operational effectiveness and safety must go hand in hand, not either/or." He also talks the 4 components of an accountability model. Be curious, not judgmental. Culture matters!
