Creating Customer Loyalty – Live with Sondra
In today’s competitive marketplace, customer loyalty is more important than ever. In this solo episode of Live with Sondra, Sondra Shannon dives deep into the strategies and insights that help businesses build lasting relationships with their customers.
In this session, Sondra explores:
- Why Customer Loyalty Matters: How loyalty impacts revenue, repeat business, and customer referrals.
- Spending Habits of Loyal Customers: Studies show loyal customers spend an average of 30% more than new customers—learn why.
- Loyalty vs. Competitor Temptation: How businesses can keep their customers engaged instead of losing them to competitors.
- Loyalty Programs in Action: From season passes to memberships, Sondra shares how attractions can maximize guest retention.
- The Power of Brand Investment: Real-life examples of how personal loyalty to brands like Marriott and Southwest influences purchasing decisions.
- Customer-Driven Transactions: How Gatemaster helps attractions create seamless experiences that boost loyalty and guest spending.
Connect with Sondra Shannon to learn more about Gatemaster’s role in fostering customer loyalty: https://www.linkedin.com/in/sondrashannon/
🎤 Want to be a guest on the show? Apply here: https://forms.office.com/r/Y4kGTcaWw4
Tune in and discover how customer loyalty can be the key to long-term business success! 🚀
