We're going to do something a little different this week, and it's something we think can benefit you any time that you need assistance.
Getting good support is hard, and often time is of the essence.
We've broken down our usual first responses into some tips that we use in our own support triage when dealing with other companies, and as a power user, it makes dealing with companies like my internet or cell phone provider much, much easier.
We've got 5 tips that will make any support request easier.
Give Specific Information (including any files you may have used)
Give the steps to reproduce an error
Tell us what you've tried to do to fix it
Take screen shots (or better yet, video)
Include your name, store, and Shopify URL
Plus we talk about some specific examples, discuss what's coming up, and so much more!
Listen to the Meanwhile...at Manage Comics podcast at https://rss.com/podcasts/managecomics/ or wherever you get your podcasts.
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About Manage Comics - https://info.managecomics.com/
Get Started with Manage Comics 2.0 - https://pages.managecomics.com/manage-comics-2-get-started/
The Manage Comics Roadmap - https://roadmap.managecomics.com
Get help with Manage Comics - https://help.managecomics.com
Love what we do at Manage Comics? Give us a review on Google - it helps people find Manage Comics and lets them know that we're good people! https://g.page/r/CTr5j9PK2zy_EAI/review
Are you a Manage Comics 2 user? Add your review to Manage Comics 2 on Shopify. https://apps.shopify.com/manage-comics-subscriptions
Want an amazing Shopify website by the people who bring you Manage Comics? https://info.managecomics.com/shopify/
