Outdoor service owners, it's time to fuel your success! In this episode we discuss SOPs. A process that becomes standardized and written is known as a standard operating procedure. Business entrepreneurs create a documented set of detailed instructions that outline the steps required to complete a task or a process. SOPs are a crucial part of business and a way to standardize your unique process so the staff, once trained, can perform in a predictable fashion over and over again.
Develop your own custom SOPs for the services you provide repeatedly and most often. Your customers will respond positively to consistency and once your staff is trained and tested on the SOP, these procedures can operate without you needing to micromanage.
Download our SOP template: https://bit.ly/4coqzbJ
Benefits of SOPs: Consistency- communicates your procedure amongst all staff Improves overall quality and safety Efficiency- employees are more productive, saving time and money Onboarding- every employee goes through the same process OSHA- meet legal requirements as well as incorporate what PPE is required while operating Boost in morale- employees respond well to owners taking the time to invest in them Customers respond well to company staff whom demonstrate high-quality standards and they appreciate the consistency a trained staff provides
Join the outdoorsy community every Wednesday as we explore ways to grow a profitable business from the ground up to have more free time to enjoy as owners. No matter the trade and at any stage your business is at; we all want to build a brand that customers crave! Having a clear vision to deliver your mission relies on many procedures your company should operate by. With this, you can have more time to work on your business, grow your team, attract better clients, and rise above the competition to increase profits.
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