Description

“There are some really unique things out there you never think you’d be able to pull off, but you’ll be surprised what you can actually pull off.”-

This episode is part 2 of my conversation with Justin Nelson. He is the CEO and founder of Sphere Rocket, a Virtual Assistant Company specializing in helping Real Estate Agents get a Virtual Assistant and any business looking for leverage. 

Let’s jump right into this episode and learn more about hiring and training Virtual Assistants.

[00:01 - 10:35] Finding and Recruiting Virtual Assistants

• Justin talks about how he recruits Virtual Assistants.
• • Using the instincts and intuition of his recruiting team
• Backward numbers to go through 
• People use us to tap into the network rebuilt because I'll find a way better Talent out of 2000 people
• 17000 application a month to find 20-30 people
• The key is to treat people right 
• He recruits specifically what his clients need in their job profiles.
• Justin talks about the paying and upcharge problem for most employers.
• Justin explains the service and charging model in his company.
• • Charging his customers each month for the first three months 
  • Include the service of recruiting, coaching, and training
• Replacement policy for employers

[10:36 - 16:20] Training The Virtual Assistant

• Justin talks about all the unique tasks he could handover to his VAs to manage.
• Building out a training library to line out the tasks 
• • Upgraded zoom account and record his screen all-day.
  • Train his staffs to do any job that he usually does through the recordings on his computer
• Find the ten most important things that you don't want to do anymore, and just teach the VA to do that from the start.
• Take the pressure off of paying so much every month.
• Justin talks about his perspective on budgeting and eliminating irrelevant spendings.

[16:21 - 27:48] Direct Sourcing Model

• Justin talks about the upsides of direct sourcing.
• • You know exactly how much that the VA is getting. 
  • Giving the power to his clients to decide on how much they want to pay their VAs
• The model shift for protection 
• • Raising the upfront price and still allow people for the long-term benefits of controlling their VA.
  • Added some service for extended replacement guarantees 
• Justin talks about the portals to pay the VAs directly. 
• • Paypal, Xoom, Transferwise, and Payoneer.
• Justin talks about his passion for VAs and real estate.
• There are some unique things out there you never think you’d be able to pull off but you’ll be surprised what you can pull off.
• Justin talks about the things you can hire a VA for.
• • Watching their kids from the camera, elder care, coordinate some services, etc.
  • Grocery shop online and make sure it gets delivered.

Tweetable Quotes:

“People use us to tap into the network rebuilt because I'll find a way better Talent out of 2000 people.”- Justin Nelson.

“Find the 10 most important things that you don't want to do anymore or ten things you're not doing in your business so you need to be doing and just teach the VA to do that from the start.”- Justin Nelson.

“There are some really unique things out there you never think you’d be able to pull off, but you’ll be surprised what you can actually pull off.”- Justin Nelson.

You can connect with Justin on Linkedin,or you can also visit