In this episode, we explore the transformative journey of Brian Keller, owner of QBC, a leading construction company. Brian candidly shares his evolution from a self-proclaimed "shitty boss" to a visionary leader who prioritizes employee development and company culture.
Listeners will gain insights into QBC's innovative leadership programs, strategic hiring practices, and ambitious growth plans. Brian's commitment to engaging youth in the construction industry highlights his dedication to fostering the next generation of leaders. This episode is full of valuable lessons and inspiring stories that underscore the importance of caring for people to drive business success.
Chapters:
0:00 Introduction to episode and guest Brian Keller
3:44 Employee-Focused Business: Starting a company prioritizing employees' needs
6:53 Realization and Business Challenges
10:19 Importance of listening to team members
12:16 Understanding labor burden and continuous learning
15:31 Business Growth Strategies: Goal setting and learning from others
18:52 Investment Strategy: Discussing a major investment for growth
21:39 Leadership Development: Self-growth for effective leadership
24:37 Leadership Development: Joel's journey from carpenter to business development
28:43 Autonomy and Decision-Making: Empowering employees
31:47 Alignment and Growth Strategy: Focus on mergers and acquisitions
35:01 Employee Perspective: Company culture and growth opportunities
38:30 Culture and Fit: Importance of aligning with company values
41:14 Interview Process and Team Fit
44:41 Task-Oriented Approach: Shifting focus from roles to tasks
48:18 Right person, wrong seat: Role changes and their impact on strategy
51:43 Weekly Meetings and Team Motivation
54:54 Election Impact on Projects: Contingency plans based on election outcomes
57:34 Company Strategy: Focus on field relationships
1:01:10 Leadership Program for Young Graduates
1:04:03 Concerns about employee disengagement
1:07:17 Employee Retention and Culture: Becoming a 'Tigger' and employee loyalty
