In this episode of the The Think Factory podcast, host Alka Bahal sits down with Jonah Fink, President of Net2Phone, to discuss how the company is transforming cloud communications and workplace productivity. Originating from IDT’s early days in VoIP, Net2Phone has evolved into a global provider of modern, mobile-first cloud communications tools for businesses. Their latest innovation, Net2Phone Coach, takes things a step further—leveraging AI to analyze employee conversations, emails, and video calls in real time. It provides both executives and individual employees with actionable insights and performance coaching, creating a tangible bridge between remote employers and teams, improving productivity.
