Kayla Shares Her Life Leading Into Dispatch & The Mental Compression That May Come With The Role Dispatcher. She Discusses The Reality That Dispatchers Are Left With No Resolve; They Receive The Calls From Individuals Experiencing Crisis (While Maintaining Composure And Remaining Calm), Dispatch The Corresponding Departments (While Providing All Relevant Data In Regard To What Is Being responded To), And Are Left With So Many "I Wonder If" Thoughts Throughout Their Day, Their Career. Kayla, Her Team And Every Other Dispatcher Are The Lifeline, Are Too Often Overlooked In The reality That They Are The Lifeline For So Many In Crisis.