This week Mike is excited to welcome Lior Arussy, a leading authority on customer experience. In this chat Mike and Lior dive into the critical importance of prioritizing customers over technology, sharing how companies can adapt to rapidly changing markets to stay relevant. Lior discusses his journey from startup entrepreneur to esteemed consultant, offering a wealth of insights on retaining and serving customers well. He emphasizes the need for businesses to adapt and innovate to meet evolving customer expectations continually. The episode also includes practical advice for aspiring entrepreneurs on leveraging their unique skills and understanding market needs to build successful ventures.
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