Have you created an environment where you believe the best in, you want the best for, and you expect the best from your employees? Dr. Randy Ross brings this powerful question to the forefront for HR leaders and business executives in an engaging episode of the People Dividend Podcast with host Mike Horne. Together, they explore the transformative power of nurturing emotional health and cultivating exceptional corporate cultures.
Dr. Ross, celebrated for steering organizations towards groundbreaking success, shares the essence of his book "Fireproof Happiness," emphasizing the dynamic role of hope in setting and achieving aspirational goals. This episode unfolds the critical importance of creating environments where every employee feels truly valued—a key to unlocking unparalleled engagement and productivity.
The conversation ventures into the heart of organizational transformation, revealing how the happiness of employees is intrinsically linked to customer satisfaction. Dr. Ross underscores the significance of a speak-up culture where listening to employees isn't just encouraged—it's imperative for fostering a supportive and resilient workplace.
Amid discussions on the vitality of trust and the investment in people, Dr. Ross illustrates the undeniable correlation between engaged employees and loyal customers. He champions the idea that culture isn't just part of the organizational fabric; it's the driving force behind lasting success.
Listeners are invited to delve deeper into the art of building compelling cultures and developing leaders worth following by connecting with Dr. Ross. This episode is a reminder that at the heart of every thriving business is its people, underscoring the invaluable role of human capital in driving growth, innovation, and success.
Quotes:
“Culture is the collective expression of the values, the beliefs, and the behaviors that individuals bring to any endeavor. Now, to make it simple, it's how we play in the sandbox together. But those three components are vital. It's the values, the beliefs and the behaviors.” (9:17 | Dr. Randy Ross)
“One of the strategic elements of good leadership is connecting personal passion and personal values to corporate objectives. If you can't do that, if you can't make that connection, then you're renting people's hands and you're renting their head, but you don't have their heart.” (10:04 | Dr. Randy Ross)
“I think that if you want to make a statement to your people, it needs to be, we believe so much in your success that we're going to invest heavily, that you're going to be able to be successful wherever you go. But we're going to love you so deeply that you're never going to want to go anywhere. When people feel valued, they do better work. When people feel appreciated and affirmed, they stick around. When they enjoy what I call a relationally rich environment, then not only do they grow and are they sharpened, but they bring their best self to the table.” (19:15 | Dr. Randy Ross)
Links:
Learn more about Mike Horne on Linkedin
Email Mike at mike@mike-horne.com
Learn More About Executive and Organization Development with Mike Horne
Twitter: https://twitter.com/mikehorneauthor
Instagram: https://www.instagram.com/mikehorneauthor/,
LinkedIn Mike’s Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/,
Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike
Learn more about Dr. Randy Ross
LinkedIn: https://www.linkedin.com/in/drrandyross/
Facebook: dr_randyross
Instagram: dr_randyross
Email: rr@drrandyross.com
Podcast production and show notes provided by HiveCast.fm
