Good morning everyone! Welcome back to the podcast.
Today is Saturday, the 27th of March.
And today we have a book review from Lee Cockerell and its called "The Customer Rules."
Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more.
Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you.
Give it a listen.
Listen on Spotify: https://spoti.fi/2VkXGHq
Listen on Apple Podcast: https://apple.co/39TYebQ
Motivated Entrepreneurs Website: https://motivatedentrepreneurs.co.uk/
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Cheers,
Dean
