Me: Have you ever disagreed with a colleague at work?
You: YES
Me: Did you try to correct your colleague's perceptions, lecturing him/her about why you're right and why they're wrong?
You: YES
Me: And?
You: It made it worse
I am delighted to be joined by @David Barrett this week in my latest episode of #leadingthecoachingchange podcast to discuss how to resolve conflict with mediation
David shares his philosophy on what successful mediation is about. He explains
✔️ Why arguing can be valuable
✔️ What the three common points between coaching and mediation are
✔️ The five types of courage in mediation
✔️ The two techniques to manage differences of opinions
✔️ Why it is easier to do online mediation
My favourite quote from this episode:
💬 "Every effective communication is an opportunity to build trust"
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