In this episode, Matt and Garrett take a deep dive into the world of closing gifts and experiences - a topic that they have briefly touched on before, but that they want to explore with a more specific and thoughtful approach. Recently, they have been inspired by some insightful books that have reshaped their perspective on closing gifts, and they've noticed an increasing interest in creating unique closing experiences, both within their podcast community and among their peers in the real estate industry.
As a result, today's episode revolves around transforming the closing process into an extraordinary and memorable moment for clients. Noting that real estate agents often give closing gifts, our hosts believe there's an opportunity to elevate the experience further. They feel that it's about going beyond the generic and cookie-cutter gifts and putting thought into creating a truly impactful and personalized experience for clients. Dive in today and gain valuable insights into creating exceptional closing experiences and making a lasting impression in the real estate industry.
You'll also want to dive into the group of 14,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you'd like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you'd like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
Episode Highlights:
Shifting focus to the client's experience, not just the gift
Personalize closing experiences, even with standard processes
The importance of presentation for closing gifts
Prioritizing high-quality, best-in-class gifts over generic options
Deeply understanding clients' preferences and interests
Choosing gifts that evoke meaningful memories related to the property or journey
Transforming closing into a memorable celebration for clients
Quotes:
"It's not just giving, and it's not necessarily going to be about us. It's about celebrating this moment that they're in."
"Closing time is just one of these golden moments where the energy is so high that if you can be in that energy with them and attach that energy to you and your process that you have, oh, it's a golden moment that none of us lean into, I think, enough. It really is."
"I think what we would like people to walk away with is one think about the closing experience."
"And how do you make it the best in class gift that you can possibly give? Think about that, and it's going to change the experience for your people, which is going to create a whole lot more smiles."
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
Ninja Selling
@ninjasellingofficial
Ninja Coaching:
@ninja.coaching
Ninja Events
Garrett
@ninjaredding
Matt
@matthewjbonelli
The Ninja Selling Podcast Facebook Group
Ninja Selling by Larry Kendall
