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This week’s key takeaway:

The Phenomenal Growth of Auto & General Insurance with Roy Briggs

Episode intro: 

This week Sam takes the reins, with an old friend of Paint & Panel, Roy Briggs: Director of Claims & Assessing at Auto & General and formerly Head of Supply Chain at IAG.

Roy was one of the first people Sam interviewed when she became editor of Paint & Panel - he has a wealth of experience in the automotive sector. Roy had to deal with the aftermath of the IAG v repairers war, so he had the unenviable task of rebuilding severely damaged relationships with collision repairers. He gave a great insight into how Auto & General work wants to work repairers and establish post Covid relationships.

In this week’s episode you will learn:

-How Covid can be an opportunity to reconnect and re-establish

-How Roy coped after the big IAG V repairers war

-How IAG began to build bridges with the supply chain

-Why the industry needs to modernise its methods

-Why Auto & General has grown so rapidly

-The importance of building connections with the industry for Auto & General

-Auto & General’s key partnerships

Show links:

** Find Roy on Linkedin: https://www.linkedin.com/in/roy-briggs/?originalSubdomain=au

** Auto & General website: https://www.autogeneral.com.au/

** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au

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