This week’s key takeaway:
Building the workshop of the future, with Aaron Scagliotta
Episode intro:
Building a new workshop is a very daunting task, but if you get it right, it can be an absolute game changer for your business. On the show this week we speak to someone who absolutely nailed it.
Aaron Scagliotta (Director of Gino’s Panel & Paint in Fremantle) tells us how he future-proofed his business and delivered a better experience for his customers and his team. Not only did he enable his business to service prestige EVs for years to come, he also optimised his existing repair processes. Maybe you could do the same one day!
In this week’s episode you will learn:
-The importance of good people in management
-How Aaron set up a second workshop
-How building a workshop is like building a house
-How Aaron kept costs down
-Why customer experience is so important for a workshop
-The fundamental hurdles that Aaron eliminated with his new workshop
-The design of a workshop that enables a car to be worked on constantly
-Why a good working environment will attract the best workers
Show links:
** Gino’s Paint & Panel website: https://www.ginos.com.au/
** Find Aaron on Linkedin: https://www.linkedin.com/in/aaron-scagliotta-613974153/?originalSubdomain=au
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
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** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.
