This week’s key takeaway:
Switching to a 4-day work week, with Iain Kippen
Episode intro:
Our guest this week is a real innovator, and his shop (Bissell’s Paint & Panel in Queensland) is a multiple winner at our very own Paint & Panel Body Shop Awards.
Iain Kippen worked in a number of different industries before he ended up in collision repair. This helped him to see the wood from the trees and do things a different way, most notably giving his employees Fridays off and INCREASING productivity and profitability. Iain tells us how he achieved what many would think impossible - this one really isn’t to be missed!
In this week’s episode you will learn:
-How Iain fell into the automotive sector and made it work
-The difference between collision repair and other sectors
-The importance of transparency
-How Iain systemised his processes
-The optimum number of cars for profitability
-The best KPIs to measure in a body shop
-How many cars you should be processing per day
-Why personality is more important than skills
-How to deliver the 4-day work week
Show links:
** Bissell’s Paint & Panel: https://www.bissellspaintandpanel.com/
** Paint & Panel Body Shop Awards, Nov 17th in Queensland, nominations open in May
** Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
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** Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.
