This week’s key takeaway: Overcoming the challenge of being regional with Margaret Bauer
Episode intro:
It’s always great to speak to an award winner on the show. This week it’s Margaret Bauer from Cooma Crash Repairs, winner of the Women in Collision administration award and thoroughly dedicated to improving the industry.
Cooma Crash Repairs is in deepest New South Wales; one of the most remote parts of the country. This provides a number of challenges, i.e. adverse weather, freight costs, attracting young talent etc. Margaret tells us how she faces those challenges, and how her previous experience in healthcare has enabled her to introduce better process.
In this week’s episode you will learn:
-How dealing with insurers is similar to triage in healthcare
-Examples of good regulation
-How sponsoring foreign workers has saved her business
-The challenges of running a rural repairer
-Why average repair prices increase in rural areas
-How to redress the balance to empower regional repairers
-The implication of fuel levies on regional repairers
-How Margaret attracts young talent to somewhere so rural
-How Margaret has built links with local schools and education centres
-How a repair business can give back to its workers
Show links:
** Find Margaret on Linkedin: https://www.linkedin.com/in/margie-bauer-96802b9a/?originalSubdomain=au
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