They want you to fix their dents, but customers need something more from you.
Why would someone call you, a dent professional, then not listen to your advice? Do you feel frustrated with your customer interactions?
There is much more going on in your customers’ mind. Unlock the reasons behind their behavior, then you’ll know how to help them best.
Are some dent techs just naturally more focused? A review of the book “Look me in the eye” by John Elder Robison. How an outcast kid became the guitar tweaker for rock bands Pink Floyd and KISS.
- Is it possible to buff a paint crack back together?
- The best method for crown repair and the logic behind it.
- Will we all work as body shop employees some day?
- Are you putting the right things first in Your business?|
LONG PRESS TO GO TO LINK
Shownotes
