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AI in Action - Episode 5 Show Notes

Episode Title:
AI and Social Work: Enhancing Practices and Addressing Ethical Challenges
Episode Summary:
In this episode of AI in Action, host Dr. Sidney Shapiro welcomes Dr. Vivian Oystrick, a professor at Cambrian College with a PhD in Interdisciplinary Human Studies. Dr. Oystrick's work focuses on the intersection of artificial intelligence and social work, exploring how AI can enhance social services and support vulnerable populations. This discussion dives deep into the potential benefits of AI in the social sector, while also addressing the ethical concerns that arise from its integration into human-centered fields like social work.
Key Topics Covered:

  1. AI's Role in Social Work: How AI is being leveraged to analyze large datasets, predict at-risk populations, and assist social workers in triaging cases more effectively.
  2. Impact on Vulnerable Populations: The dual-edged potential of AI to help or harm vulnerable communities, particularly through biased algorithms and ethical concerns regarding privacy and consent.
  3. Ethical Considerations: The importance of ensuring that AI models are fair, transparent, and used in ways that complement human judgment, rather than replace it.
  4. Practical Examples: Case studies and examples where AI has been used to enhance the efficiency and effectiveness of social services, allowing social workers to spend more time helping individuals in need.
  5. The Future of AI in Social Work: What the future holds for AI-driven social services and the steps needed to ensure that AI continues to support rather than disrupt social systems.

Guest:
Dr. Vivian Oystrick – Professor at Cambrian College with expertise in the integration of AI into social systems, focusing on how technology can enhance social services while maintaining ethical integrity.

Key Quotes from Dr. Oystrick:

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