Today’s episode marks the second installment in the ‘Lencioni’s 5 Dysfunctions of a Team’ series, where each week Maria and Michelle explain one of the dysfunctions and offer advice on how to avoid it with your team. This week, they look at one that is quite tough for a lot of people - the fear of conflict.
Their conversation begins by stressing the need for trust within the workplace especially in creating environments for healthy conflict, and in questioning everything without coming across as a disgruntled employee. Michelle describes the positive impact of the ‘Dare to Disagree’ TED Talk to which she was introduced, and, together, she and Maria discuss the leader’s responsibility and the options available to employees when dealing with healthy conflict. While this is definitely a tough dysfunction for many to overcome, our hosts’ valuable experience and advice here today can help you navigate your way out of this all too common fear of conflict.
The Finer Details of This Episode:
Quotes:
“If you lack trust you will never be able to accomplish unfiltered passionate debate about the things that matter.”
“We create environments where you can’t just openly talk about what you disagree with.”
“She hired a person whose only job was to try to prove everything she found to be wrong.”
“You can be uncomfortable with conflict in your personal life, but it’s not going to work if you can’t do it in your day to day with your team members.”
“The biggest concern for any organization should be when your most passionate people become your quietest.”
“Sometimes you just have to have a good bitch session.”
“You need to be quiet first and allow your direct reports to speak up before you say something.”
“Don’t have a debate if you’re not going to let the debate matter.”
“All you can do is try and continue.”
Show Links:
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