Today marks the third installment in Maria and Michelle’s book series, and they have chosen Dr. Jean Greaves and Dr. Travis Bradberry’s Emotional Intelligence 2.0 to review and discuss here today. Finding it full of valuable information for everyone, especially leaders, our hosts offer a close examination of how it can play a role in improving not only life at work, but also life outside of work as well.
They begin by looking at the value of retaking EQ tests at different points in your life, their own test results from this book and TalentSmart, justifying emotions impacting performance, and the role EQ plays in effective leadership. They go on to share some of their own experiences with leaders lacking EQ, their recommendations for listeners, the importance of acknowledging others’ emotions, and the impact of internalizing emotions, particularly as demonstrated during COVID. They finish up by delving into emotional awareness in virtual environments, and share their major takeaways from this valuable resource. Giving it two thumbs up, Michelle and Maria found a great deal of valuable information and insights in Emotional Intelligence 2.0, and feel that you will undoubtedly do so as well.
The Finer Details of This Episode:
Quotes:
“At the end of the day, if you can get better at something with practice, it means it can be made.”
“Anyone can become angry, that's easy, but to be angry with the right person, to the right degree at the right time, for the right purpose, in the right way, that's not as easy.”
“How do you learn to channel or harness emotions in a way that is productive and helpful to the situation?”
“It gave me three very specific things that I can work on to improve.”
“HR is a stressful field to be a part of.”
“I only exhaust energy where energy is really necessary or where it's needed. I don't really exhaust my energy if I don't have to, because it's already exhausted at work.”
“It's just really about how you are aware and how you're managing your awareness.”
“The best leaders are the ones that show up as humans, that not only recognize their own emotions, and when they are stressed or need a break…they manage that piece of it well, but they also recognize that in their teams.”
“The most common thing I've seen is people who are very aware of how people feel about something but don't care.”
“What I found, by looking at the plan that you can put together through the book, is that there's some really good practices on where to start and what to do.”
“If you really need to dig deeper, maybe it is time for you to get a resource, whether that is a coach or a mentor, or a friend or a confidant, someone who will not just give you lip service.”
“I like the test and the website…if you can get the book, grab the book.”
“As a result of what you're internalizing with your frustrations, you then see…the great resignation that's happening right now.”
“I think we've also seen an increase in both addictions and soft addictions.”
“Acknowledgement of the emotion is all we're talking about. We're not talking about somebody coming in and throwing chairs around the room. That's the action or the result, we're simply talking about acknowledging the emotions.”
“What is it like 70, or 80%, of how we interpret a message comes from the cues that we get visually?”
“Most people on Zoom have figured out how to cover that face up enough that you're really not going to gain a lot of information visually in that situation.”
“Look into your EQ, even if you want to start with asking trusted people how they think you do when it comes to being aware and managing your own emotions, and being aware and helping support other people's emotions.”
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Emotional Intelligence 2.0
