In this week’s final installment in their ‘Everybody Needs a Little HR’ series, Michelle and Maria delve into the critical nature of leaders within an organization establishing and maintaining deep relationships. Having already highlighted the need for quality relationships with HR earlier in the series, our hosts today focus upon the need to know what is important in the lives of your employees and ensuring that you go beyond the superficial to create lasting relationships with them.
Under this umbrella topic of building deeper relationships, Maria and Michelle discuss the need to be authentic, to be mindful of what’s going on in the world and how it impacts your employees, and the fact that everyone has a role to play in building these relationships. They also review the advisory role that HR plays, recommend a valuable resource, and share both positive and negative examples from their own experiences. This powerful finale to the series speaks to all members of any organization, offering strategies that will undoubtedly result in making their organization stronger in the long run.
The Finer Details of This Episode:
Quotes:
“When it comes to work, we can't just agree to disagree about humanitarian issues.”
“Typically, people that take on a role in Human Resources are very insightful so they're good at reading the environment. They're good at understanding even the hidden underlying story that doesn’t always come to the surface in a meeting.”
“The leader squished me…two weeks later, 65% of the workforce called out for three straight weeks.”
“I told them the truth that I could without telling them the things that I'm asked not to.”
“We advise, equipped with knowledge of the consequences of your behavior.”
“Building relationships is the most important, critical component of it all.”
“Even when you don't say something at all, it makes a statement.”
“You need to build your relationships to see what's important to your teams.”
“It involves you as a leader, as an HR business partner, as a person, as a human being, going up and having these conversations that are truly meaningful and not surface level.”
“Sympathy was understanding how someone feels. Empathy is feeling the way someone feels. Compassion is understanding why someone might feel that way, and offering support through the process.”
“You've got to be in a relationship that includes an investment in the other person.”
“We are all part of the solution of moving towards, like, those relationships, and building better relationships. No matter what role you're in, at some point we are all part of the solution. Let's not be part of the problem.”
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