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Keith joins Michelle and Maria today to look at how you can elevate your culture, starting, naturally, with how to start. The fact that they are talking about culture yet again demonstrates just how important it is to get it right, and how absolutely disastrous it can be if you get it wrong. As always, they are filled with information, experience and advice, which they share in abundance during today’s show.
 
They begin by looking at the differing perspectives on culture, where you need to start in creating it, and the components necessary to sustain it. They also delve into the training required, particularly for leaders, the importance of understanding the ‘why’, and the formation of culture committees. In future episodes, they will drill down even more deeply into the strategies for elevating the culture within your organization, and today’s episode begins that process by providing a clear starting point for us all.

The Finer Details of This Episode:
 
·   Differing perspectives on culture
·   Where to start with creating culture
·   Creating sustainability
·   Setting leaders up with the skills to create culture
·   Starting with the ‘why’
·   The role of the leader
·   Training leaders
·   Culture committees

Quotes:
 
“If the senior leaders of an organization cannot agree on what the culture should look like from the top down, then they’re going to be even less willing to adapt a culture that grows from the bottom up.”
  
“It’s in the walls.”
 
“The ‘why’ behind anything is what matters.”
 
“I need to know why you expect this from me…‘Because I said so’ isn’t cutting it.”
 
“I think one of the biggest mistakes that companies make is when they rely on HR to own this process.”
 
“It’s got to be viral or it’s not going to be effective.”
 
“I feel like we don’t set leaders up for success.”
 
“Once you start developing leadership skills, it creates an engine in them that makes them want to build their skills.”
 
“People will meet the bar regardless of where you set it.”
 
“People want to do a good job.”
 
“Get your culture started and elevated. Go do it right now!”

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