Build A Scalable Business - Jim Penman And Lily Patrascu
Jim Penman, with over 5,000 franchisees and 50 different franchise brands, is the CEO and founder of Jim's Group, Australia's largest franchise. His success stems from strict operational systems, rigorous franchisee screening, and ongoing coaching, ensuring high service standards. He emphasizes prioritizing customer needs, charging premium prices for excellent service, and responding to leads within 10 minutes to maximize conversions. His approach to franchising focuses on servant leadership, frequent contact, and expanding only within industries he understands, leading to consistent growth and high franchisee success rates.
About The Guest
CEO and Founder of Australia's largest franchise called the Jim's Group with more than 5,000 franchisees with 50 different franchise brands.
For More Info About Jim Penman, visit: https://jimpenman.com.au/
Timestamp
0:00 Introduction & Podcast Overview
0:52 Building a Scalable Business
1:48 Franchising Systems & Training
2:52 Customer Service & Support
5:47 Franchise Model & Expansion
8:01 Keys to Successful Sales
13:19 Focus on Long-term Relationships
19:21 Ethics in Business
28:20 Lawn Mowing Business Insights
28:27 Conclusion & Final Thoughts
31:00 Customer-Centric Sales Approach
32:00 Franchise System Principles & Ethics
35:00 Training and Support
38:20 Conclusion and Call to Action
About The Host
Lily Patrascu is an ultra-creative book publisher and personal brand strategist for thought leaders, CEOs, luxury influencers. As an influencer, bestselling author, copywriter, global speaker, she supports busy entrepreneurs to find their message and share it with millions of people.
Feel free to connect with me or find out more about my book publishing/influential entrepreneur events/speaking/ projects here: https://linktr.ee/lilypatrascu & www.lily.global I am launching a few collaborative books: on property wealth strategies, confidence, millionaire secrets, health tools, AI, and seeking influencers with large communities to promote their expertise with the books. I can help you write/ghostwrite and publish your books in 90 days. Message me (Lily) on +447557351222 to collaborate.
If you want to be featured on this podcast, and you're a successful entrepreneur able to share about how you grew your company, book your spot here: www.lily.global/podcast -
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We don’t believe in get-rich-quick programs or guarantees of specific outcomes. We believe in hard work, adding value, and serving others, and our programs are designed to help you achieve those goals. As stated by law, we cannot and do not make any guarantees regarding your ability to achieve financial results, earn money, or improve your health using our ideas, information, programs, or strategies. Your success depends on your own efforts, skills, and circumstances, which are beyond our control.
We are here to support you by sharing our strategies to help you progress, but nothing on this page, any of our websites, videos, marketing materials, or in our emails constitutes a promise or guarantee of future earnings, financial outcomes, or health improvements. Any financial or health-related examples, estimates, projections, or past results referenced are for illustrative purposes only and reflect the views of the hosts and guests. They should not be considered as exact, actual, or assured results. If you have any questions, please contact us at hello@lily.global.
Awakened Titans Podcast - with Lily Patrascu shares mindblowing conversations with influential business titans so you can manifest abundance, love, joy, success, through exponential business growth, innovative products and services, time/money management, property investment, funding, startups, quantum awakening, quantum manifestation, quantum healing, quantum miracles, motivation, high achiever habits and more!
