Description

We talk about the article 'Why I'm losing faith in UX' by Mark Hurst, tech ethics & horrible cancellation processes. And toilets.

Other things we talk about:

• Andy gets a humorously ironic app notification
• Logic puzzles at the gym
• Bad cancellation processes (including Amazon Prime's)
• Mark Hurst's Tech ethics
• Toilet flush buttons
• Smart motorway signage creating problems

Links mentioned:

• Why I'm losing faith in UX
• No, an exploitative product is not "great"
• A simple tech ethic

The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't.

Here's the link to the episode: https://podcast.theunusable.com/podcasts/023-decline-of-ux.mp3

Music is by [Gold5472](https://gold5472.newgrounds.com/)