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Description

Unexpected bills from video games and apps? The online world of video games and apps can be financially treacherous, filled with loot boxes and micro-transactions. They can mean large, unexpected bills through the relatively new phenomenon of in-game purchases. Louise Cooper and guests discuss what your consumer rights are if things go wrong.

Guests:

Dr Jo Twist, CEO at The Association for UK Interactive Entertainment (UKIE)
Alex Neill, CEO at Resolver
David McClelland, technology journalist

Producer: Ben Carter
Editor: Hugh Levinson