In times of crisis, how we respond matters just as much as what we say.
This video dives into the essentials of trauma-informed communication and volunteer counseling training — equipping leaders, pastors, and community responders to bring calm, clarity, and care into moments of chaos.
You’ll learn:
✅ The difference between acute, chronic, and complex trauma
✅ How trauma impacts communication and decision-making
✅ The foundations of Psychological First Aid (PFA)
✅ How volunteers can provide care without causing re-traumatization
✅ Key strategies to recognize distress, stabilize emotions, and connect people to help
Whether you serve in a church, nonprofit, or community organization, this training will help you respond well — not just react fast.
🧠 Remember: Presence before process. Safety before solutions.
📘 For more resources or to book a trauma communication workshop, visit:
👉 www.madetowalk.org
