What is it about the power of the written word? Why can a note have more impact than the words we speak -- especially when it comes to appreciation? When a boss writes a note of thanks and does it well, it can motivate and inspire. And, as the Poynter Institute's Leadership and Management expert, Jill Geisler explains in today's podcast -- The Note need not be reserved for extraordinary performance. She shares a personal story about a note she keeps to this day: http://bit.ly/dUGouY
This podcast accompanies Jill's "What Great Bosses Know" column on Poynter.org. You can read the complete collection of her columns at:
poynter.org/whatgreatbossesknow
