SHOW NOTES
Mentor: Ruan Burger of Time Home Loans
Which villain do you identify with? The Joker
What would not be on your LinkedIn? Has pushed an application from start to finish is only days.
Lengths gone to for a client? Pushed a loan through from application to settlement in 5 days.
What is your best trait? Talks to everyone and treat them like a client you would love to work with.
What is your weakness? Does not make apologies.
Mentor Moment
Every client matters, treat every customer like the most important one you have.
When you have conflict, take stock of yourself and try and see the other point of view before you engage in conflict, in other words understand the other person before you want to be understood.
People connect with people, not with the business. Seek out people who you work well with regardless of the business brand they work under. Part of this is working out what is important to the person you want to work with and find a way to add value to them that is in line with what they find important. When you go beyond a surface relationship you build a network of supporters, not just referrers.
When you are just starting out (or re-starting) you need to be consistent and persevere, know what you are doing so in the lower moments you can keep moving forward.
Work back from the numbers you want to achieve so you can set targets that help you meet the end goal.
Depending on the way you work, don't be tied to 'blocks', it will restrict you from engaging in the part of your business that you are best at.
The communities that help us should be the communities we help, get involved.
Go sit with an agent every week for four weeks, this allows you and the agent to understand each other to work out if you want to work together (this goes back to the consistency and perseverance).
Three tasks new brokers can do today to build momentum:
Best piece of advice you've ever been given?
Nothing in life is free, for the good and the bad, there is a price.
